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An alternate phone line for COVID-19 initial assessments has been set up to ensure health-care workers are virus-free and able to safely provide care, reducing the demand on 811.
Home-care and long-term care providers can access this line. This line can be used as analternative to calling 811 for assessments. This screening tool aligns with that of 811 and includes booking of appointments at screening centers as required.
Access the screening service by calling:1-833-547-0059
Please note that the alternate assessment line is intended for screening purposes only.
Health Authority staff and physicians are able to access this service as well through a different number. The number above is dedicated to long term care, home support, and community based pharmacy.